Spirent Support Services help you ensure your Spirent products operate efficiently and benefit from the most up-to-date system and application software. Choose the best fit from a range of programs and resources designed to meet your business and budgetary goals.  With Spirent Support Services you can achieve testing reliability and increased productivity while maximizing uptime and avoiding costly downtime. Spirent Support Services for Test Product Suites provide different levels of service:• Silver Support—Technical support and software maintenance• Gold Support—Silver support plus, accelerated response, hardware calibration and priority ticket handling• Platinum Support—Gold support plus, top-tier accelerated response assistance for critical issues, and hardware repairs

VIAVI offers warranty and calibration Care Plans for its avionics test equipment that include hardware and labor costs for repair, and annual calibrations performed at the factory during the duration of the service contract. All Engineering Change Notices (ECNs) and software/ f irmware updates will be upgraded to approved levels. Factors that need calibration can be adjusted to ensure accurate performance.